Privacy Policy

This Privacy Policy explains how Nexa Digital Media, LLC ("Nexa Digital Media", "we", "us" or "our") collects, uses, shares and protects personal information when you visit our websites, buy our digital products or contact us. If you have any question about it, write to financeiro@ogruponexa.com.

1. Information we collect

• Information you give us: your name, email address and any details you include when you buy a product or write to us.
• Purchase information: the product bought, price, date and order status. Card details are entered directly with our payment processors; we never receive or store your full card number.
• Account and usage information: when a product includes a members area, sign-in records and which content you opened, so we can deliver the product and help you with access.
• Technical information: IP address, browser, device and pages visited, collected through cookies and similar technologies.

2. How we use information

• to process purchases, deliver products and send access details and receipts;
• to answer support requests, including billing, cancellation and refund requests;
• to prevent fraud and protect our websites and products;
• to measure and improve our websites and marketing;
• to send messages about your purchase and, where allowed, marketing emails you can unsubscribe from at any time;
• to comply with legal, tax and accounting obligations.

3. How we share information

We do not sell your personal information. We share it only with service providers that help us operate, such as payment processors, checkout and hosting providers, email delivery and analytics services, under obligations to protect it; and when required by law or to protect our rights.

4. Cookies

We use cookies to keep our websites working, remember preferences and understand how visitors use our pages and ads. You can block or delete cookies in your browser settings; some features may stop working.

5. International transfers

We serve customers worldwide, so your information may be processed in countries other than your own, including the United States. When we transfer information, we take steps to keep it protected as described in this policy.

6. Retention

We keep personal information only as long as needed for the purposes above, including to provide access to purchased products, handle refunds and disputes, and meet legal obligations.

7. Your rights

Depending on where you live (for example, under the GDPR or the CCPA), you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or restrict certain uses. To make a request, email financeiro@ogruponexa.com. We may need to confirm your identity first.

8. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure.

9. Children

Our products are intended for adults. We do not knowingly collect personal information from anyone under 18.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last changed.

11. Contact

Nexa Digital Media, LLC
Email: financeiro@ogruponexa.com